Operations during Covid-19
National Art Supplies is registered with the MBIE we are able to supply our entire product range to our customers via email and telephonic options.
Please email us at enquiries@nationalartsupplies.co.nz. We will gladly sort out your order or offer any information you may need.
We are not able to offer returns, exchanges or replacements at this time. We will happily attend to any issues once the lockdown is over.
Our deliveries will be contactless via a courier service. We can arrange a time slot for you to do a contactless collection from our Onehunga address. Educational orders over $50 are free delivery.
Due to the extraordinary circumstances, we may be out of stock of some items. We will offer an alternative or gladly carry a backorder for you, if required.
We apologize for any inconvenience that these policies may cause you, as we support the fight against Covid-19.
Shipping of school kits
National Art Supplies bulk delivers school kits directly to your school, so there is no charge!
If your order is placed by the cut off date, it will be delivered during the first week of term.
If you order after this date, your order will be scheduled into a weekly delivery to your school. There will still be no delivery charge.
If there are any delays with your order, you will be updated by your teacher.
Cancellations and returns for school kits
If there is something wrong with your order, please ask contact us to arrange a replacement or return.
For a full refund, any returns must be unopened and in the original packaging.
Cancellations and returns for school kits
If there is something wrong with your order, please ask your teacher to check your pack. Have them contact us directly via email with your order number.
For a full refund, any returns must be unopened and in the original packaging.
Privacy Policy & Security
National Art Supplies Limited values our customers and respects your privacy. The information that is collected on our website is to be able to communicate with you about your order, our products/promotions and also to ensure we have the tools to improve your shopping experience.
We may have to share information among partnered third parties that provide services on our behalf. We do not rent or sell your personal information to third parties. If you have any questions, please contact us.
You can review and change certain personal information on our website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.
Our website uses "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience.
www.nationalartsupplies.co.nz uses SSL (Secure Sockets Layer) technology on OUR website, this protects any personal information from malicious threats. This means, at the checkout your PC encrypts everything that you enter into your computer, such as credit card details, billing and delivery address. When it is encrypted, generally other computers are unable to make sense of it, therefore keeping the information private while it is being transmitted.
National Art Supplies utilises ANZ to process your payments and Payment express as the payment gateway service provider. ANZ protects all cardholder data and all customer credit card information is securely submitted and processed through Payment Express. Amex & Diner cards are not accepted.
